Remote Services Operations Director

Location: Nationwide

Compensation: Salary

Staff Reviewed: Fri, May 28, 2021

This job expires in: 9 days

Job Category: Business Operations

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A software company is in need of a Remote Services Operations Director.

Candidates will be responsible for the following:

  • Ensuring data, tools, and insights are provided to stakeholders
  • Managing & reporting on services utilization, project status, concessions, customer satisfaction & other key business metrics
  • Partnering with FP&A business partners to provide a holistic view into the business, evaluating forecasting reports and trends

Must meet the following requirements for consideration:

  • Experience managing project staffing capacity, including partner contract management
  • Ability to act as a services automation (PSA) system business owner, stakeholder and implementation leader
  • Experience collaborating with Services leadership for M&A integration planning

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