Remote Sleep Improvement Project Tickets and Phone Support Representative

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Wed, Apr 28, 2021

This job expires in: 18 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Part Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A digital customer engagement services company is in need of a Remote Sleep Improvement Project Tickets and Phone Support Representative.

Core Responsibilities of this position include:

  • Providing ticket and light phone support (inbound and outbound)
  • Providing white-glove customer service with honest and kind communication
  • Working 10 hours per week

Position Requirements Include:

  • The ability to understand customer needs
  • Can create custom responses to resolve issues
  • Has excellent written and verbal communication skills
  • Dedicated laptop or desktop computer with Windows 10 or above
  • Quality headset and quiet workspace to take calls

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