Remote SMB Digital Trust and Safety Technical Account Manager

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Fri, Apr 30, 2021

This job expires in: 20 days

Job Category: Information Technology

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

A technology company has an open position for a Remote SMB Digital Trust and Safety Technical Account Manager.

Core Responsibilities Include:

  • Identifying and addressing business and technical challenges
  • Building and maintaining a deep understanding of company product offerings
  • Championing and representing customers’ internally

Qualifications for this position include:

  • 2+ years experience in a Technical Account Manager role or similar
  • Outstanding customer-facing communication skills
  • Strong business acumen and experience influencing change
  • Demonstrated ability to continuously learn
  • A track record of creating documentation of processes and playbooks
  • A solid working knowledge of various web technologies

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