Job Summary

A real estate software company needs applicants for an opening for a Remote SMS Client Concierge.

Must be able to:

• Act as the first point of contact for all leads through texting according to predefined processes
• Learn and utilize scripts that help determine key information
• Identify readiness and take appropriate action based on if the lead is ready or not to speak with our client

Skills and Requirements Include:

• Exceptional written and verbal communication skills
• Experience in a customer facing role
• Experience in a collaborative environment
• The ability to form client relationships quickly
• Excellent time management skills and the ability to multitask effectively
• Strong attention to detail and the ability to follow processes 100% of the time