Job Summary

A software company is in need of a Remote Social Media Agent.

Must be able to:

• Review and take appropriate action on social media posts
• Triage and respond to customers’ questions selecting and personalizing previously prepared responses
• Actively engaging with online users, stimulating, guiding, and participating in conversations

Position Requirements Include:

• Ability to connect with people, and communicate in courteous, conversational style
• Ability to compose well-written messages, with use of good grammar and appropriate punctuation
• Strong keyboard skills
• Ability to navigate between multiple systems or applications simultaneously
• Demonstrated personal or professional success engaging in a social channel
• Minimum 18 years of age