VirtualVocations - Remote Jobs Virtual Vocations Logo

Advanced Search

Remote Software Customer and Technical Support Specialist

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Wed, Sep 14, 2022
Job Category: Customer Service
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced

Job Summary

A software development company is searching for a person to fill their position for a Remote Software Customer and Technical Support Specialist.

Must be able to:

  • Collect and record details of issues impacting clients using our products
  • Own the customer experience by providing prompt, courteous responses to support tickets
  • Investigate data related discrepancies, escalating complex issues to Product/Development teams as needed

Position Requirements Include:

  • Proficient in SQL
  • Experience in a SaaS Technical Support role
  • Previous experience using or administering help desk or CRM software
  • Experience working in JIRA or another software engineering workflow application
  • An intermediate understanding of APIs, integrations, browser-based applications, and their underlying principles

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website Website URL

hidden map

The company description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

FULL COMPANY PROFILE

BECOME A PREMIUM MEMBER TO
UNLOCK FULL JOB DETAILS & APPLY

  • ACCESS TO FULL JOB DETAILS AND APPLICATION INFORMATION
  • HUMAN-SCREENED REMOTE JOBS AND EMPLOYERS
  • COURSES, GROUP CAREER COACHING AND RESOURCE DOWNLOADS
  • DISCOUNTED CAREER SERVICES, RESUME WRITING, 1:1 COACHING AND MORE
  • EXCELLENT CUSTOMER SUPPORT FOR YOUR JOB SEARCH
Get Started SIGN UP WITH Facebook SIGN UP WITH Google

Related Jobs!