Remote Software Customer Care Associate

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Mon, Feb 22, 2021

This job expires in: 22 days

Job Category: Customer Service

Remote Level: Partially Remote

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A software development company is searching for a person to fill their position for a Remote Software Customer Care Associate.

Core Responsibilities Include:

  • Resolving and responding to customer requests and issues
  • Managing customers' expectations and experience
  • Managing, capturing and recording all client cases

Qualifications for this position include:

  • Bachelor’s degree and 1-3 years of client support experience
  • Possess exemplary verbal and written communication skills
  • Ability to positively articulate difficult concepts and methodologies to clients
  • Proficiency in Microsoft Office Suite

COMPLETE JOB DESCRIPTION

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