Remote Software Customer Solutions Specialist

Location: Delaware, Florida, Maryland, New Jersey, New York, Ohio, Pennsylvania, South Carolina, Virginia

Compensation: To Be Discussed

Staff Reviewed: Tue, Apr 06, 2021

This job expires in: 21 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Entry Level

Job Summary

A software development firm has an open position for a Remote Software Customer Solutions Specialist.

Candidates will be responsible for the following:

  • Being part of the phone, chats, and tickets queues
  • Answering customer inquiries about technical issues, billing, and/or sales
  • Working on special projects and collaborating with fellow team members

Skills and Requirements Include:

  • Be a leader who inspires others by your passion
  • Previous experience in a remote customer centric or retail environment
  • Tech-savvy
  • Ability to coach those around you to better master their computer skills

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