Remote Software Customer Success Manager

Location: West

Compensation: To Be Discussed

Staff Reviewed: Mon, Oct 12, 2020

This job expires in 17 days

Remote Level: Partially Remote

Employer Type: Employer

Education Level: Bachelors

Job Summary

A software development company is searching for a person to fill their position for a Remote Software Customer Success Manager .

Core Responsibilities Include:

  • Own the Net Retention metric for your customers
  • Develop and maintain strategic business relationships with OEM customers
  • Communicate best practices for measuring and communicating success

Position Requirements Include:

  • BS or equivalent education; MBA preferred
  • 7+ years of experience in consulting, product operations, COO operations or similar roles that have direct experience deploying a new product line
  • Strong problem solving and analytical thinking
  • Ability to build asset and materials for customers to leverage and other OEM CSM’s to use while collaborating with customers