Job Summary

A software technology company needs applicants for an opening for a Remote Software Customer Success Manager.

Core Responsibilities of this position include:

• Proactively managing the success of account portfolio as it pertains to revenue growth
• Being the main point of contact for all product, technical, and commercial related customer inquiries
• Coordinating and delivering basic to advanced training sessions to ensure ongoing product adoption

Qualifications Include:

• Experience with onboarding, education, set up of software
• 2+ years of experience in Account Management or Customer Success in the SaaS industry
• A proven ability to grow revenue in strategic relationships with clients
• Passion for Customer Success in a supportive and creative work environment
• Experience developing and implementing solutions to hit revenue targets
• Strong customer service skills with the ability to investigate and take action to meet future and current client goals