Remote Software Customer Success Manager

Job is Expired

Location: Nationwide

Compensation: Salary

Staff Reviewed: Sat, Jun 19, 2021

Job Category: Account Management

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

A project management software company has a current position open for a Remote Software Customer Success Manager.

Must be able to:

  • Develop strategies to drive continuous product adoption across all users
  • Drive retention and support growth among our most valuable and strategic customers
  • Delivering and communicating ROI for our customers, throughout the customer lifecycle

Qualifications for this position include:

  • 3+ years' experience in a Customer Success or Account Manager role within a SaaS or software company
  • Project and change management experience would be a distinct advantage
  • Ability to organize and prioritize work
  • Impressive presentation and communication abilities
  • Ability to influence through persuasion, negotiation, and consensus building
  • Deep understanding of value drivers in recurring revenue business models

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