Job Summary
A software development company needs applicants for an opening for a Remote Software Customer Success Manager.
Individual must be able to fulfill the following responsibilities:
- Coordinate with Account Managers for your accounts
- Establish the business value goals for a customer
- Plan and lead customer meetings, including Quarterly Business Reviews
Qualifications for this position include:
- 3 years of customer-facing support in the software industry
- Experience in the software technology sector
- Expertise managing accounts in a customer-facing role
- Address tactical issues and maintain a long-term strategic vision
- Listen to customers, identify business process pains, and recognize opportunities to provide the best possible solutions
