Remote Software Customer Success Manager in San Francisco

Location: California

Compensation: Salary

Staff Reviewed: Tue, Jun 08, 2021

This job expires in: 17 days

Job Category: Account Management

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

A software developer is seeking a Remote Software Customer Success Manager in San Francisco.

Candidates will be responsible for the following:

  • Onboarding and training new customers
  • Bridging the gap between the customer and technical support
  • Managing customer engagement

Skills and Requirements Include:

  • Experience as a Customer Success Manager or Account Manager for enterprise deals
  • Experience working with a technical B2B product
  • High organizational skills with the ability to juggle 20–30 customers at a time
  • Experience training and onboarding clients over an extended period of time

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