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Remote Software Customer Support Business Operations Associate

Job is Expired
Location: Nationwide
Compensation: Salary
Staff Reviewed: Wed, Jun 08, 2022
Job Category: Customer Service
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced
Education Level: Bachelors

Job Summary

A software development company is seeking a Remote Software Customer Support Business Operations Associate.

Core Responsibilities of this position include:

  • Driving continuous improvements for our internal teams
  • Building, maintaining, and evolving data visualization and dashboards
  • Driving the weekly, monthly, and quarterly operating rhythm

Position Requirements Include:

  • Bachelor’s degree, ideally in engineering, business, or similar quantitative field
  • Advanced analytical skills, including strong experience with tools such as Excel and SQL
  • 2-4 years of work experience in a highly analytical and operational environment
  • Ability to translate complex analysis into easily digestible insights for a variety of audiences
  • Proven experience translating business requirements into user-friendly reports and dashboards

COMPLETE JOB DESCRIPTION

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