Remote Software Customer Support Representative

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Thu, Jun 16, 2022

This job expires in: 15 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

A developer of music streaming software has a current position open for a Remote Software Customer Support Representative.

Candidates will be responsible for the following:

Creating an amazing experience for all customers
Triaging tickets by knowing when and where to escalate issues
Solving tickets through 1-touch resolution

Qualifications Include:

1-2 years hospitality and/or customer service experience
Ability to collaborate in a team environment
Excellent written and verbal communication skills

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Remote Software Customer Support Representative

Job Summary

COMPLETE JOB DESCRIPTION

Company Overview

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