Remote Software Customer Support Specialist

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Thu, Nov 26, 2020

This job expires in 23 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A software company has a current position open for a Remote Software Customer Support Specialist.

Must be able to:

  • Handle customer cases over email, phone, and chat
  • Give and receive thoughtful feedback on team processes, peers, and leadership
  • Deliver support to customers

Qualifications for this position include:

  • Technical passion is a must, you should be curious and action oriented
  • The shift for this position may be outside of regular business hours, flexibility on shift is required
  • Excellent phone manner and writing skills are necessary for success in this role