Remote Software Customer Support Vice President

Location: Nationwide

Compensation: Hourly

Staff Reviewed: Tue, Nov 03, 2020

This job expires in 2 days

Job Category: Management

Remote Level: 100% Remote

Employer Type: Staffing Agency

Career Level: Experienced

Education Level: Bachelors

Job Summary

A talent recruitment and staffing firm is seeking a Remote Software Customer Support Vice President.

Must be able to:

  • Build and lead a fully remote customer support group
  • Conduct deep dive analyses and propose improvement initiatives
  • Coach your managers and team members

Applicants must meet the following qualifications:

  • 5 years in a customer support leadership position
  • Bachelor’s Degree in computer science, engineering or equivalent job experience
  • Track record of delivering continual improvements & automations against aggressive goals
  • An advanced level of English
  • Must be able to write a SQL query and pass a basic coding challenge