Remote Software Development Customer Happiness Specialist

Job ID: Available for Members

Location: Central Time

Compensation: To Be Discussed

Staff Reviewed: Sat, Jan 25, 2020

This job expires in 8 days

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Employment Status: Permanent

Employer Type: Employer

Career Level: Entry Level

Additional Information: Benefits Available

Job Summary

A software development firm has a current position open for a Remote Software Development Customer Happiness Specialist.

Must be able to:

  • Act as a customer liaison with the product, sales, and marketing teams
  • Assist in on-boarding, educating, and supporting our customers
  • Help and provide guidance to our customers

Applicants must meet the following qualifications:

  • Previous experience responding to customers via telephone, live chat, and/or social media
  • Prior experience with software support and training
  • Previous experience with insurance claims and billing