Remote Software Industry Customer Support Specialist

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Wed, Apr 21, 2021

This job expires in: 13 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Job Summary

A software development company is seeking a Remote Software Industry Customer Support Specialist.

Candidates will be responsible for the following:

  • Providing feedback to developing support processes
  • Empathizing with customers
  • Evaluating and escalating bugs

Skills and Requirements Include:

  • Applicable technical writing skills
  • Analytical mindset with strong researching and problem-solving skills
  • A bachelor's or equivalent experience in lieu of degree
  • Previous experience in a high-stress support/customer service role

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