Job Summary

A technology company is seeking a Remote Software Platform Customer Success Manager.

Core Responsibilities Include:

• Building shared Success Plans and provide valuable insights, thoughtful recommendations and product expertise
• Empowering our customers to be internal ambassadors for our products and services
• Building customer advocacy by providing our customers with a platform for showcasing their success

Required Skills:

• 3+ years account management experience in a customer-facing role
• Demonstrable knowledge of social media platforms in a business context
• Passion and aptitude for technology and business transformation
• Excellent presentation, written and verbal skills
• Strong organizational, time-management and prioritization skills
• BA/BS degree