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Remote Software Support Specialist

Job is Expired
Location: Colorado, Florida, Georgia, Illinois, Nevada, North Carolina, South Carolina, Texas
Compensation: Salary
Staff Reviewed: Sun, Oct 25, 2020
Job Category: Information Technology
Weekly Hours: Full Time
Employer Type: Employer
Education Level: Some College, Bachelors

Job Summary

A healthcare company has an open position for a Remote Software Support Specialist.

Core Responsibilities of this position include:

  • Working trouble tickets logged via the web and through email
  • Taking phone calls from EHR clients to troubleshoot questions and Issues
  • Managing cases through Customer Relations Management software (SalesForce )

Skills and Requirements Include:

  • Associates Degree or equivalent certifications in related field with 3.5+ GPA
  • Electronic Health Record Experience
  • Phone based customer service experience
  • CRM documentation experience
  • Excellent written and verbal communication skills

COMPLETE JOB DESCRIPTION

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