Job Summary
A software technology company is searching for a person to fill their position for a Remote Software Technology Client Success Director.
Core Responsibilities of this position include:
- Running Client Success Management practice
- Driving adoption of the platform
- Cultivating client relationships
Applicants must meet the following qualifications:
- Experience building a client success operational playbook
- 7-10 years SaaS/software client success or account management experience
- 7-10 years working with accounts of 1000+ seats
- Deep understanding of OKRs and other key organizational key objectives
- Experience in creating and/or managing small teams
- Experienced in communicating with CxO-level executives