Remote Software Technology Customer Success Manager

Job is Expired
Location: Nationwide
Compensation: Salary
Staff Reviewed: Tue, Jul 12, 2022

Job Summary

A software technology company that specializes in cybersecurity is filling a position for a Remote Software Technology Customer Success Manager.

Core Responsibilities of this position include:

  • Providing monthly reports to customers and leadership
  • Resolving customer problems via telephone, email, or case management system
  • Gathering client input and feedback across the customer base to influence service roadmaps

Required Skills:

  • 2 or more years of significant client-facing relationship management experience
  • Prior experience in 1 or more of the following areas: Security Operations, Incident Response, Consulting, Malware analysis, Penetration testing or
  • Threat hunting, Information security consulting or Threat Intelligence
  • Ability to work and collaborate with teams in different time zones
  • Ability to convey technical concepts to both technical and executive level stakeholders
  • Proficiency in English, with strong written and verbal communication skills

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

BECOME A PREMIUM MEMBER TO
UNLOCK FULL JOB DETAILS & APPLY

  • ACCESS TO FULL JOB DETAILS AND APPLICATION INFORMATION
  • HUMAN-SCREENED REMOTE JOBS AND EMPLOYERS
  • COURSES, GROUP CAREER COACHING AND RESOURCE DOWNLOADS
  • DISCOUNTED CAREER SERVICES, RESUME WRITING, 1:1 COACHING AND MORE
  • EXCELLENT CUSTOMER SUPPORT FOR YOUR JOB SEARCH