Job is Expired
Location: Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Indiana, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nevada, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, South Carolina, Tennessee, Texas, Utah, U.S. Virgin Islands, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming
Compensation: Hourly
Staff Reviewed: Wed, Jan 25, 2023
Job Summary
A sports technology company has a current position open for a Remote Sports Technology Customer Experience Specialist.
Must be able to:
- Provide collaborative support to internal partners and peers through slack and knowledge sharing
- Take ownership of customer issues to discover root causes, solve their problems, and provide feedback
- Test the newest features and products before they go live to our customers
Skills and Requirements Include:
- Experience providing customer support
- Excellent communication skills, verbal and written
- High performance as a CX Agent
- Ability to help customers find solutions and learn about our product to identify their best experience
- Ability to navigate customer issues and internal tools seamlessly
- Ability to have a positive attitude, ready to offer help and support in a friendly and professional way
