Job Summary
A cloud communications company is filling a position for a Remote Staff Product Manager .
Individual must be able to fulfill the following responsibilities:
- Own the product roadmap for company's Engagement Intelligence products, including our APIs, ML models and User Interfaces
- Run customer discovery sessions with target customers to uncover big business problems that can turn into big product opportunities
- Write product specifications including customer stories, API specifications and collaborate with UX design
Must meet the following requirements for consideration:
- Experience building and delivering products for developers
- Experience with NLU, Speech Recognition or and applied ML use cases
- Experience with contact center, customer engagement or customer service products
- Ability to understand customer problems, gather requirements from many - often competing - sources, prioritize, and work with engineering and design to deliver