Remote Streaming Service IT Support Specialist

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Wed, Sep 01, 2021

This job expires in: 7 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A content platform and streaming service is filling a position for a Remote Streaming Service IT Support Specialist.

Must be able to:

  • Provide front line support for technical issues across our environment
  • Perform hardware upgrades and migrations
  • Resolve problems in a timely manner or escalate on behalf of customers

Must meet the following requirements for consideration:

  • BA/BS in IT/CS, or similar college level education
  • 2+ years of corporate IT Support experience
  • Deep knowledge of MacOS
  • Basic knowledge of Windows or Linux
  • A/V support experience
  • Experience with SaaS such as: Okta, Google Workspace, Slack, Box, Jira, AWS

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