Job Summary
An education company is searching for a person to fill their position for a Remote Student Services Supervisor.
Individual must be able to fulfill the following responsibilities:
- Prepare and lead regular 1:1 meetings with members from the Student Services team
- Regularly review quality assurance data
- Complete productivity monitoring
Applicants must meet the following qualifications:
- Experience supervising teams virtually
- Experience supervising a large team
- Bachelor's degree
- 2+ years in a supervisor role
- Customer service experience
- Prior experience managing an inbound phone queue