Remote System Management Technical Support Engineer

Location: Pacific Time, Mountain Time

Compensation: To Be Discussed

Staff Reviewed: Wed, Jun 09, 2021

This job expires in: 22 days

Job Category: Information Technology

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Education Level: Bachelors

Job Summary

A software company needs applicants for an opening for a Remote System Management Technical Support Engineer.

Core Responsibilities Include:

  • Investigating and resolving issues
  • Diagnosing problems, troubleshooting, and developing solutions for customer issues
  • Exceeding customer expectations by providing outstanding customer service

Qualifications Include:

  • Linux system administration experience
  • Solid troubleshooting and debugging skills with a passion for problem-solving and investigation
  • Excellent customer service skills, help desk experience, or customer-focused experience
  • Bachelor's degree or equivalent experience within the enterprise IT sector
  • Scripting or programming experience using Bash, Perl, Python, Java, or Ruby

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