Job Summary
A software developer is seeking a Remote Technical Account and Customer Success Manager.
Candidates will be responsible for the following:
- Managing all technical aspects between the business and associated partners and customers
- Managing customer relationships, in order to understand both immediate and upcoming requirements
- Guiding and advising customers on product release schedules and pertinent enhancements
Position Requirements Include:
- Minimum 5 years’ experience as a TAM or Customer Success Manager
- Excellent knowledge of a variety of data platforms and products
- The ability to consult with our strategic customers through negotiation of amenable solutions
- Experience with working with global organizations
- Clear understanding of large scale company operating constraints
- Capable of working alone and amongst teams to resolve highly complex issues
