Job Summary
A staffing and recruiting company is searching for a person to fill their position for a Remote Technical Account Manager.
Individual must be able to fulfill the following responsibilities:
- Own and manage customer relationships
- Provide proactive product training for clients as required
- Provide frequent reports/tracking on customer issues, feedback and resolution
Must meet the following requirements for consideration:
- Customer-centric mindset, able to translate customer issues and needs into solutions
- Must possess strong computer software skills
- Technically-oriented individual with a high technical-aptitude
- Proven ability to understand and explain details of a technical software solution
- Proficient with MS Office Suite
- Excellent written and verbal communication skills