Job Summary
A healthcare technology company is seeking a Remote Technical Account Manager.
Core Responsibilities Include:
- Developing paths to resolution for assigned clients' technology issues
- Providing status updates on assigned clients' technology issues through resolution
- Collaborating with colleagues to drive resolution on cross-client technology issues
Position Requirements Include:
- Bachelor's degree or equivalent experience
- 4+ years of experience working with technology
- Strong communication and business writing skills
- Strong problem solving, analytical, and quantitative skills
- Understanding of computer hardware, desktop environments, computer networking, information systems, information security, and compliance