Job Summary
A software technology company is in need of a Remote Technical Account Manager in Palo Alto.
Candidates will be responsible for the following:
- Functioning as a trusted advisor for best practices and drive adoption
- Managing and owning competing requests across multiple client engagements
- Identifying and directly addressing all business and technical issues impacting customer success
Must meet the following requirements for consideration:
- Ability to travel up to 30%
- Excellent communication, presentation and interpersonal skills
- Must be agile and able to adjust quickly to many different situations and challenges
- Must be a fast learner with the ability to explain technical concepts to a variety of audiences
- Strong organizational skills with the ability to manage competing client demands
- Solid technical background in at least 2 of the following areas: data center infrastructure, operating systems, desktop deployments, mobility, networking, security, system administration and technical architecture
