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Remote Technical Analyst

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Wed, Feb 06, 2019
Job Category: Customer Service, Information Technology
Employer Type: Employer
Career Level: Experienced

Job Summary

A travel business solutions company is filling a position for a Remote Technical Analyst.

Individual must be able to fulfill the following responsibilities:

  • Research and respond to incoming service requests
  • Maintain detailed and up to date case notes
  • Participate in cross functional teams and projects

Position Requirements Include:

  • 3+ years’ experience in technical product support or helpdesk environment
  • Proven track record for effectively managing high volume caseload
  • Proficiency with troubleshooting and resolving complex technical issues
  • Domain expertise in travel

COMPLETE JOB DESCRIPTION

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