Remote Technical Analyst or Associate Technical Analyst

Location: Nationwide

Compensation: Salary

Staff Reviewed: Thu, Nov 19, 2020

This job expires in 20 days

Job Category: Information Technology

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

An information technology company has a current position open for a Remote Technical Analyst or Associate Technical Analyst.

Core Responsibilities Include:

  • Assessing technical, functional, and process requirements
  • Monitoring client ticket queues and working to resolve issues promptly
  • Conducting testing and tracking issues and their resolution

Position Requirements Include:

  • Ability to travel on occasion
  • One to three years’ experience in Salesforce administration
  • Familiarity with common 3rd party Salesforce applications for nonprofits
  • Demonstrable ease leading internal and client-facing meetings
  • Commitment to learning technology skills and nonprofit practices
  • Ability to communicate clearly and professionally in verbal and written situations