Remote Technical Customer Service Representative in Portland

Location: Oregon

Compensation: Hourly

Staff Reviewed: Wed, Sep 16, 2020

This job expires in 18 days

Job Category: Customer Service

Remote Level: 100% Remote

Employment Status: Temporary, Independent Contractor

Employer Type: Staffing Agency

Career Level: Experienced

Job Summary

A staffing agency has an open position for a Remote Technical Customer Service Representative in Portland.

Individual must be able to fulfill the following responsibilities:

  • Receiving incoming phone calls from partners
  • Assisting with software product and support
  • Investigating and resolving incidents

Skills and Requirements Include:

  • 2+ years of Customer Service experience
  • Excellent listening skills and tactful questioning
  • Ability to work effectively with diverse group of individuals
  • Demonstrated organizational skills and ability to multi-task
  • Ability to escalate advanced technical issues as needed
  • Ability to participate in and contribute to organization wide projects