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Remote Technical Customer Success Manager in Chapel Hill

Job is Expired
Location: North Carolina
Compensation: To Be Discussed
Staff Reviewed: Thu, Nov 21, 2019
Job Category: Account Management, Sales
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced

Job Summary

A software development company is in need of a Remote Technical Customer Success Manager in Chapel Hill.

Must be able to:

  • Understand client's business needs
  • Oversee implementation of customer projects
  • Document and communicate customer requirements

Required Skills:

  • Ability to travel 25%
  • Experience as a business consultant with analytics
  • Experience in customer service industry and contact centers
  • Ability to understand call-center-related customer service KPIs
  • Ability to define, measure and report on key usage and value metrics

COMPLETE JOB DESCRIPTION

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