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Remote Technical Platform Support Specialist

Job is Expired
Location: Pacific Time, Mountain Time, Central Time
Compensation: Salary
Staff Reviewed: Wed, Nov 30, 2022
Job Category: Information Technology
Employment Status: Permanent
Employer Type: Employer
Career Level: Experienced

Job Summary

A technology company is in need of a Remote Technical Support Specialist.

Must be able to:

  • Become a product expert
  • Answer customer questions over email, live chat, Zendesk and phone
  • Categorize customer inquiries

Qualifications Include:

  • Demonstrated ability to solve technical problems
  • Desire to teach new customers about the platform
  • Ability to answer product and technical questions
  • Passion for startups, software, and SaaS products

COMPLETE JOB DESCRIPTION

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