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Remote Technical Sales Support Agent

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Thu, Jan 09, 2020
Job Category: Customer Service, Information Technology
Employer Type: Employer
Career Level: Experienced

Job Summary

A technology company needs applicants for an opening for a Remote Technical Sales Support Agent.

Must be able to:

  • Use technical expertise and customer service skills to resolve questions
  • Communicate clearly in writing to both technical and non-technical people
  • Document and build new tools to improve support flows

Qualifications Include:

  • 2+ years of experience in technical customer support at a SaaS company
  • Experience and/or interest in developing into a sales or growth role
  • Proficiency with a ticketing technology platform
  • Basic knowledge of HTML, CSS, and Javascript
  • Ability to work some weekends on a rotation

COMPLETE JOB DESCRIPTION

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