Remote Technical Service Engineer

Job is Expired
Location: Nationwide
Compensation: Salary
Staff Reviewed: Tue, Jun 12, 2018

Job Summary

A technology company has a current position open for a Remote Technical Service Engineer.

Core Responsibilities Include:

  • Ensuring 100% customer satisfaction in all internal and external transactions
  • Acting as the point of contact for customer incidents reported by telephone, email and remote monitoring tools
  • Exercising sound judgment when working outside defined practices and procedures

Position Requirements Include:

  • Travel 25%
  • CCNA Route/Switch certifications required
  • Requires the ability to obtain and maintain a secret clearance
  • Provide after hours on call support as required
  • Strong MS Office skills in using and developing documents, technical diagrams, spreadsheets, and presentations are required
  • BS Business Administration, Computer Science, Engineering or other technical degree or equivalent experience

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