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Remote Technical Services Specialist in Wayne

Job is Expired
Location: Pennsylvania
Compensation: To Be Discussed
Staff Reviewed: Thu, Apr 08, 2021
Job Category: Customer Service
Employer Type: Employer
Career Level: Experienced

Job Summary

A technology company is seeking a Remote Technical Services Specialist in Wayne.

Core Responsibilities Include:

  • Collecting necessary information & performing project management duties
  • Maintaining customer account information
  • Troubleshooting technical issues remotely

Qualifications Include:

  • 3-5 years of technical support and project management experience
  • Previous experience in a client-facing role
  • Possesses advanced Excel skills
  • Previous experience offering tier I and tier II technical support
  • Strong knowledge of wireless and wired networking setup
  • Familiarity with network switches and port requirements

COMPLETE JOB DESCRIPTION

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