Job Summary
A cloud computing company is searching for a person to fill their position for a Remote Technical Software Support Engineer.
Core Responsibilities Include:
- Creating help content
- Developing reference architecture content
- Applying advanced troubleshooting techniques
Qualifications for this position include:
- BA/BS degree or equivalent practical experience
- 2+ years of technical support experience at a high-growth SaaS technology company
- Extensive experience troubleshooting remote Linux system issues
- Experience troubleshooting Network issues
- Familiarity with Linux distributions
- Experience with cloud services