Remote Technical Software Support Engineer

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Mon, Jul 06, 2020

This job expires in 0 days

Job Category: Information Technology

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Additional Information: Benefits Available

Job Summary

A cloud computing company is searching for a person to fill their position for a Remote Technical Software Support Engineer.

Core Responsibilities Include:

  • Creating help content
  • Developing reference architecture content
  • Applying advanced troubleshooting techniques

Qualifications for this position include:

  • BA/BS degree or equivalent practical experience
  • 2+ years of technical support experience at a high-growth SaaS technology company
  • Extensive experience troubleshooting remote Linux system issues
  • Experience troubleshooting Network issues
  • Familiarity with Linux distributions
  • Experience with cloud services