Job Summary
A software development company needs applicants for an opening for a Remote Technical Support Analyst.
Core Responsibilities of this position include:
- Providing standout functional and technical support to our customers
- Troubleshooting customer issues
- Performing customer configurations and changes
Qualifications for this position include:
- Bachelor's degree in technology-related field or equivalent experience
- You are a team player, adaptable, and most importantly, friendly and helpful
- You thrive in a fast-paced environment and are quick to embrace change
- Strong communication skills
- Propensity to take initiative and seek solutions to complex challenges
- Experience with handling multiple projects/support issues
