Remote Technical Support Customer Service Associate

Job ID: Available for Members

Location: Alabama, Arizona, Arkansas, Colorado, Connecticut, Delaware, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin, Wyoming

Compensation: Hourly

Posted: Monday, September 24, 2018

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Entry Level

Additional Information: Benefits Available

Job Summary

A call center is filling a position for a Remote Technical Support Customer Service Associate.

Core Responsibilities Include:

  • Supporting our customers and providing solutions to their technical issues
  • Actively listening and being empathetic while using your love of current technology
  • Resolving their problems and meeting their needs in a timely manner

Position Requirements Include:

  • High School Graduate or general education degree (GED) required
  • 18 years of age or older
  • Complete initial training with 100% attendance and a minimum 80% passing score on final training exam
  • Minimum 6 months experience providing service to customers in some capacity
  • Technical aptitude with a confident familiarity of Smartphones, tablets, operating systems, PC and Macs
  • All other requirements necessary for this position