Job Summary

An automotive remarketing company needs applicants for an opening for a Remote Technical Support Customer Service Representative.

Must be able to:

• Identify, research, and resolve technical and end-user application failures and deficiencies
• Ensure proper follow-through on all directives, bulletins and schedules from management
• Maintain a good flow of communication with the department employees and within the Corporation

Required Skills:

• High School Diploma or GED required
• One to two years' experience in a customer-focused position required
• Experience troubleshooting hardware, software, and network related issues
• Must be able to communicate clearly and concisely, both orally and in writing
• Strong analytical, technical and problem-solving skills
• Demonstrated ability to quickly learn new technologies and a drive to solve problems efficiently and with creativity