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Remote Technical Support Director

Job is Expired
Location: Nationwide
Compensation: Salary
Staff Reviewed: Tue, Aug 03, 2021
Job Category: Management
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced, Executive Level

Job Summary

A technology company is searching for a person to fill their position for a Remote Technical Support Director.

Must be able to:

  • Lead and manage your Technical Support team
  • Measure and drive Technical Support outcomes and effectiveness
  • Monitor and respond to Technical Support escalations as opportunities to turn customers into fans

Qualifications for this position include:

  • 3- 5+ years of management experience
  • You have built self-sustaining teams that thrive
  • Knowledge of Salesforce and business intelligence / analytics tools and concepts
  • You have proven experience building strong internal and external relationships
  • You have an analytical, data-driven, and process-oriented mindset

COMPLETE JOB DESCRIPTION

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