Remote Technical Support Engineer

Job ID: Available for Members

Location: Alabama, Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Hawaii, Illinois, Indiana, Iowa, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin

Compensation: To Be Discussed

Staff Reviewed: Wed, Feb 12, 2020

This job expires in 25 days

Job Category: Customer Service, Information Technology

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A software developer is searching for a person to fill their position for a Remote Technical Support Engineer.

Core Responsibilities of this position include:

  • Providing customer support via email and phone
  • Tracking down bugs and improving documentation

Skills and Requirements Include:

  • Exposure to programming with a language like Ruby
  • Understanding of how websites and web applications work
  • Stellar English and grammar skills
  • Excellent problem solving skills
  • A strong sense of empathy