Remote Technical Support Engineer

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Sat, Sep 12, 2020

This job expires in 19 days

Job Category: Customer Service, Information Technology

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

A computer and network security company has a current position open for a Remote Technical Support Engineer.

Core Responsibilities of this position include:

  • Reproduce customer issues in-house to quickly
  • Provide technical support and issue resolution to our customers
  • Escalate issues to Engineering in a timely manner for resolution

Position Requirements Include:

  • You have a passion for learning new technologies and understanding how to utilize them
  • 3-5 years' experience in a technical, customer-facing position
  • You have a logical approach to problem solving