Remote Technical Support Engineer

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Wed, Jul 14, 2021

This job expires in: 14 days

Job Category: Information Technology

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Job Summary

An information technology company has a current position open for a Remote Technical Support Engineer.

Candidates will be responsible for the following:

  • Helping answer technical queries by recruiters, engineering hiring managers, and developers
  • Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues
  • Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams

Must meet the following requirements for consideration:

  • Attained a technical degree or experience with development or technical project work or internship experience
  • Strong CS fundamentals, including a good working knowledge of algorithms and data structures
  • Ability to perform system admin tasks such as provisioning users, collecting data, some devops-type activities

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