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Remote Technical Support Engineer

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Tue, Sep 21, 2021
Job Category: Information Technology
Weekly Hours: Full Time
Employment Status: Permanent
Employer Type: Employer
Career Level: Experienced

Job Summary

A software development company is filling a position for a Remote Technical Support Engineer.

Candidates will be responsible for the following:

  • Providing assistance to customers and colleagues who experience technical problems
  • Talking customers through a troubleshooting process
  • Analyzing logs and review deployed code in order to determine the cause of them

Qualifications for this position include:

  • Advanced-level web development skills
  • Understanding of the web stack
  • Experience with Ruby on Rails and React.js or similar frontend frameworks

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