Remote Technical Support Hero

Job ID: Available for Members

Location: Nationwide

Compensation: Send Rates or Salary

Staff Reviewed: Mon, Feb 18, 2019

This job expires in 26 days

Job Category: Customer Service, Information Technology

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Day Shift, Flexible, Part Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A company that hosts a store locator app is filling a position for a is filling a position for a Remote Technical Support Hero.

Core Responsibilities Include:

  • Adding a widget to the customer’s website
  • Resolving how-to & basic technical support tickets from our customers
  • Answering how to use company store locator app

Applicants must meet the following qualifications:

  • Must know how to raise bugs against dev team in Trello and test fixes as they go live
  • Know how a web page works, HTML & CSS mainly
  • Must have problem-solving minds, excellent communication skills and willingness to learn